February 22, 2017        

During the evening hours on Wednesday, February 22, 2017, Yardi will release an update to certain Store products. Please take a moment to become familiar with the changes.



  • Computers using Microsoft Framework versions earlier than 4.6.2 will no longer be able to run Store, following this update (most commonly found in Windows 7 and 8). Computers can be updated for free at the time of the Store update or any time before the update, by clicking on the Microsoft link below.  


  • Any application running TLS versions earlier than 1.2 will not be able to access the Store database via web services. TLS must be updated to version 1.2 prior to the update to preserve a working connection to the Store database. 
  • Microsoft Windows Vista is not compatible with TLS version 1.2. Computers running Microsoft Vista will not be able to run the Store application following the update.
  • Cached usernames (auto-inserted into the login screen during startup) will be cleared. Users should make note of their username before running the update.

Other items included in the update are as follows:

  • SWS
  • YieldPlan
    • Current Street Rate will be added as a new governor for rate changes
    • New permission to control which users have access to the YieldPlan exemption
  • Correspondence
    • Add option to send AutoPay decline notice as email
  • Framework
    • Increased performance (speed) of the Refund Approval form
    • Upgrade to TLS 1.2
  • Reports
    • The following reports have been available on the web portal, but now will also be added to the report menu in Store.
      • Rental Activity by Dimension/Attribute
      • Rental Prospects
      • Tax Exempt Transaction – Multi-Site







For customers using the OpenEdge credit card gateway, EMV functionality is now available. Yardi is in the process of working with ADDITIONAL credit card gateway vendors for EMV processing capabilities. at this time there is no definite go live date.


Be advised that the modifications and updates to the Store application and associated services will continue to be subjected to regressive quality and functional validation. Yardi Systems, Inc. reserves the right to delay or postpone the scheduled release of these modifications should any unexpected conditions be encountered prior to or immediately following the release. If you have any questions regarding this notification, please contact your Yardi Account Manager or the Yardi Storage Helpdesk.



Yardi maintains Service Level Agreements (SLAs) with our customers that require at least 99.5% uptime on our web servers.  This ensures that our self storage software and the data that powers it are available to you around the clock, whenever you need it. 

Database:  SLC


Database: CS10


Database: CS20



For more information regarding our systems availability, contact steve.hall@Yardi.com.







What does this mean? 

Yardi utilizes a third party service (NewRelic) to continually monitor the availability of our systems, measuring the response time of every request made on our servers.   




Why isn't it always 100% ? 

Every request on our servers is analyzed for several factors, not just including response time. Additionally, each server is checked several times per minute throughout the month for general availability.

Occasionally there is a brief outage on our side that our techs quickly diagnose and remedy, but more often there are issues with external service providers somewhere within the vast network we know as the Internet. We strive for perfection (and often we achieve it) but there are often factors that lie beyond our control.



Why is there more than one server?

Yardi self storage software and data are hosted in multiple locations and multiple servers.  This helps to better protect your data and increase performance. Contact Yardi to find out which server hosts your company's data.