Many organizations neglect the computer training which would enable employees to use IT effectively. Software and computer training can be the missing pieces of a company's IT strategy.
Training helps you make the most of your investment in IT. Having employees who know how to do things properly will make your company more efficient, cutting support costs and streamlining business processes. Additionally, the right software training can reduce frustration amongst your staff. There is nothing worse than wrestling with a computer to make it do what you want - especially when it might only take a brief training session to learn how to do it.
Remember that computer training is only effective when you give your staff the chance to practice and absorb what they learnt. This may cost you some time and money, but your whole company will benefit in the long run.